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  • DOUBLE CHECK: See if the customer made a successful purchase in a different order form by looking at the customer's Infusionsoft record and checking in the orders tab. If they did, please remove all failed payment tags that were added to their account.
  • If customer was removed from the private FB group, check the Facebook Ledger to mark them as removed also.
    1. Have the Wordpress user ID
    2. Find them in the Ledger by the user ID under Column G
    3. Mark checkbox for "removed"

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